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S2E12: Leah & Adam Fishman - Interim Exec, EIR @ Reforge - Useless Metrics in practice

www.leahtharin.com

S2E12: Leah & Adam Fishman - Interim Exec, EIR @ Reforge - Useless Metrics in practice

NPS / CAC / Burndown / MQLs - And other useless things in life.

May 11, 2023
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S2E12: Leah & Adam Fishman - Interim Exec, EIR @ Reforge - Useless Metrics in practice

www.leahtharin.com
Teach a fish how to man and you get a Fishman.

Season 2 of the ProducTea! Adam is funny, a friend, a dad from San Francisco, and does not get any kickback for not recommending JIRA. He’s also an incredibly accomplished brain when it comes to anything Growth and Growth Leadership.

We have both a united love for actionable metrics and we talk about those that we (almost) never touch because they are not:

NPS / CAC / Burndown points and MQLs.

Listen / Watch it now:

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Audio:

Youtube:

Timestamps:

0:00 Adam’s Introduction

03:45 The tire fire that JIRA is, Stockholm Syndrome as a Service

07:05 Notion is like a grandma’s attic

08:15 How would Adam & Leah define a useless metric

11:30 NPS at Patreon and Leah’s evolution of disgust

17:00 TrustScore at Patreon & CES at Smallpdf

20:52 The problems with CAC

27:50 Team efficiency, burndown charts

33:10 Measuring what your team does

36:00 Why Machine learning works the same way as good product teams

38:15 MQLs & Followers

Show notes

Adam’s Newsletter :

The FishmanAF Newsletter

A weekly column on Growth & Product Strategy, company building, parenting and occasional hot takes.
By Adam Fishman

Leah’s product-led growth Cohort: https://maven.com/leah-tharin/productledgrowth

Connect!

Adam’s Linkedin: https://www.linkedin.com/in/adamjfishman/
Connect with Leah: https://www.linkedin.com/in/leahtharin/

Subscribe to not miss out on any future episodes of the ProducTea

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S2E12: Leah & Adam Fishman - Interim Exec, EIR @ Reforge - Useless Metrics in practice

www.leahtharin.com
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